Frequently Asked Questions

 
 
 
  • HOW LONG HAS MPI BEEN IN BUSINESS? 

    • MPI began in 1968 and has grown into one of the top five privately-owned roll label converters. As one of the top 10 label companies in the nation, MPI has 11 manufacturing facilities, 35 sales locations, and more than 500 employees.

  • WHY CHOOSE MPI LABEL SYSTEMS FOR YOUR PRINTING NEEDS?

    • As a full-line label and equipment supplier, MPI has encountered and met most every kind of label challenge. MPI promotes a “total solutions” approach.

  • HOW CAN I CONTACT A MPI SALES REP FOR MY AREA? 

    • If you have never been contacted by an MPI Sales Rep, you can have one assigned to you by emailing us at info@mpilabels.com or call 330-938-2134. Please be sure to include your company's primary contact name, full address and phone number.

  • HOW CAN I DETERMINE WHICH MATERIAL SHOULD BE USED FOR MY LABEL? 

    • There are many things to consider when determining the right material for your label, including but not limited to: type of package, moisture, outdoor weather resistance, temperature, UV light, scuffing, budget, etc. Your Sales Representative and/or Account Service Rep is an invaluable resource when it comes to answering specific label questions and helping you determine what product and application will be best for your needs.

  • WHAT ARE MPI'S PRINTING CAPABILITIES? 

    • MPI Label Systems has a full spectrum of capabilities when it comes to designing, printing, finishing and dispensing of your custom printed labels. Our printing processes consist of digital, flexographic, screen printing, and thermal transfer printing. You can learn more here >>

  • WHAT IS A 4-COLOR PROCESS? 

    • Similar to the color inkjet or laser printer you may have in your home or office, process printing utilizes four colors - Cyan, Magenta, Yellow and Black - in different densities to create just about any color.

  • HOW MANY COLORS CAN YOU PRINT? 

    • We have a flexographic press that can print up to 12 colors and unlimited digital capabilities in many of our production facilities.

  • WHAT LABEL SIZES ARE YOU CAPABLE OF PRODUCING?

    • Maximum label width is 26 inches. The maximum label length is 24 inches. We also have a wide web press that can print up to 41".

  • WHAT IS YOUR MINIMUM ORDER QUANTITY? 

    • In most cases, minimum order quantities are determined by the type of label material used. Special order materials require higher minimum order quantities versus label material that is kept in stock. We are able to fill small orders using our Digital Printing Division. It is best to discuss your needs with an MPI Sales Rep and/or Account Service Rep to determine the right mix between material, minimum order quantity and pricing requirements.

  • DOES MPI LABEL SYSTEMS SELL LABELING SYSTEMS? 

  • HOW DO I KNOW WHICH LABELING SYSTEM TO CHOOSE? 

    • Our experienced equipment specialists can talk with you to help you determine which labeling system will meet your needs based on certain criteria. To talk with someone now, please call 330-938-2134 or email us at info@mpilabels.com.

  • DO YOU SERVICE EQUIPMENT AT MY SITE OR AT MPI'S LOCATION? 

    • We offer both choices. Our technicians can travel to your facility to provide installation of new equipment, train your personnel how to operate it, and repair equipment to keep you up and running with minimal downtime or your equipment can be shipped to our location for repair. We also do in house board repairs.

  • DO YOU SELL ALL OF THE PARTS THAT MY LABEL EQUIPMENT WILL EVER NEED? 

    • Yes, we stock common parts and most parts are shipped out the same day as ordered.

  • DO YOU HAVE A QUALITY CONTROL PROGRAM? 

    • Yes, our Quality Control program assures excellence in meeting customer specifications the first and every time.

  • HOW DO I KNOW WHAT INLAY AND LABEL MATERIAL I SHOULD USE? 

    • Our RFID specialists will work with you regarding your particular application and help you choose the right RFID label for your project.

  • CAN I ENCODE MY OWN TAGS? 

    • Yes, our RFID thermal printers will print and encode your labels. The label encoding software comes with an easy RFID wizard to help you program your tag with the correct information.

  • WHAT KIND OF THERMAL PRINTERS DO YOU SELL? 

    • We are distributors for Zebra and Sato.

  • HOW DO I KNOW WHICH THERMAL PRINTER TO PURCHASE?

    • Our Thermal Systems Specialist will assist you with a recommendation based on the environment it will be used in, along with the quantity and width of labels that will be printed.

  • DO YOU SELL RIBBON FOR THERMAL TRANSFER PRINTERS AND WILL IT FIT MY PRINTER? 

    • We sell both black and colored ribbons for most common thermal transfer printers. The roll sizes are made to the manufacturer's specifications for each printer model.

  • DOES MPI HAVE A NEWSLETTER?